Booking privacy.

What we collect

Your name, phone number, optional email address and appointment details are used to arrange and manage your session. Please share any health information directly with your therapist, rather than through the booking form. The clinic may record clinical alerts and notes in its staff area to help manage your care.

Who can see it

Authorised clinic staff can view the appointments and client records they manage. The website and booking system run on Cloudflare. Appointment and client records are stored in Cloudflare D1.

Your appointment link

Your confirmation includes a private link that lets you view, cancel or reschedule the appointment. Keep it private: anyone with that link can manage that appointment until five hours before it begins.

Delete your app account

In The Stretch Clinic app, open Account and choose Delete my account. If you no longer have the app, email thestretchclinic.lb@hotmail.com and ask to delete your app account. Include the phone number used for the account so the clinic can locate it. The clinic may contact you to verify the request. Account credentials, recovery details and app sign-in sessions are removed. Appointment records remain with the clinic for scheduling and record keeping; account deletion does not cancel an existing appointment. You can ask the clinic separately about those records.

Questions or requests

To ask about your booking information, request a correction or request deletion, contact thestretchclinic.lb@hotmail.com.